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By default, a cluster is configured to email system alerts to Clustrix Technical Support. 

To change alert handling:

1. Click alerter as shown below. The system displays the Configure alerter page:

2. Configure the alert as shown below and then click Save settings:

  • Customer name: Specify the customer name.
  • Subscribers: If you want the Clustrix Support team to receive alerts to enable them to monitor the health of your cluster, retain the entry for support.bot@clustrix.com. Add additional recipients as desired, using a comma-separated list of email addresses.
  • Server: Enter the SMTP mail server or smart host.
  • Port: Enter the port number. Default is 25.
  • Subject: Enter the subject of the email. You can use system variables to compose the subject.
  • Body: Enter the body of the email. You can use system variables to compose the body.
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In order to save any alerter changes, there must be a valid email address in the Subscribers field. In a future release, there will be better error handling and messaging regarding this requirement but in current releases, the Save Settings will silently fail if no subscribers are specified.

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Currently, there is an issue where deleting email subscribers for an Alert is not possible via the UI. This issue will be addressed in a future release, but in the meantime, you can work around this imitation by manually deleting entries from the system.alerts_subscriptions table.

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